GDPR Privacy Policy for The Skin Whisperers

Introduction

Welcome to The Skin Whisperers. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and protect your personal information when you use our website, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The Skin Whisperers is the data controller responsible for the processing of your personal data collected via this website.

Contact details:

  • Company Name: The Skin Whisperers

  • Email: info@theskinwhisperers.co.uk

  • Address: Stanmore. Coxley. Wells. BA51QZ

2. What Data We Collect

We may collect, use, store, and transfer different kinds of personal data, including:

  • Identity Data: Name, username, title, date of birth.

  • Contact Data: Email address, telephone number, postal address.

  • Technical Data: IP address, browser type and version, time zone setting, location, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect your personal data in several ways, including:

  • Direct interactions: You may provide personal data by filling in forms, subscribing to our newsletter, or corresponding with us by email or phone.

  • Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  • To provide you with the services you request.

  • To manage your account and orders.

  • To notify you of any changes to our services.

  • To send you marketing communications (only if you have opted in).

  • To improve the user experience on our website through data analytics.

5. Legal Basis for Processing Your Data

We rely on the following legal grounds for processing your personal data:

  • Consent: When you have given us explicit consent to process your data.

  • Contract: To fulfil our contractual obligations with you (e.g., processing your order).

  • Legitimate interests: When processing is necessary for our legitimate interests (e.g., improving our website) unless overridden by your data protection rights.

  • Legal obligation: When we need to comply with a legal or regulatory obligation.

6. How We Share Your Data

We do not sell, rent, or trade your personal data with third parties. However, we may share your data with third parties for the following purposes:

  • To service providers who assist us in operating our website and delivering our services (e.g., hosting providers, payment processors).

  • To comply with legal requirements or respond to legal claims.

  • In case of a business transfer or acquisition, your data may be shared with the new entity.

7. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever such transfers are made, we ensure appropriate safeguards, such as using standard contractual clauses approved by the European Commission, to protect your data.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete data.

  • Erasure: You can ask us to delete your personal data, under certain conditions.

  • Restriction: You can request to restrict the processing of your data.

  • Portability: You can request a copy of your data in a structured, commonly used format.

  • Objection: You have the right to object to the processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us at info@theskinwhisperers.co.uk

11. Cookies

We use cookies and similar tracking technologies on our website to collect technical data about your browsing actions. You can set your browser to refuse all or some cookies. For more information, please see our Cookie Policy.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at info@theskinwhisperers.co.uk

Last updated: September 2024

This policy ensures compliance with GDPR and provides transparency on how The Skin Whisperers handles personal data.